ITS is a tool to improve and mange the transportation network effectively to meet growing demands for services. The Transportation Operation Center (TOC) is the heart of the ITS activities. The investment made on technology, infrastructure, and people all come together under the TOC operation, and maintaining efficiency of the TOC operation at peak-Level is the main goal. ITS operational support also has an added meaning of Traffic Signals Systems hardware (including loop detectors) and software components. These activities are key in the NJDOT programs.