The project will help NYSDOT and NYCDOT better quantify and predict the non-recurring delay (NRD) from incidents on the City?s highway network.  NRD is a substantial portion of the total delay that occurs within the City and it can be mitigated through various actions.  If NYSDOT and NYCDOT can better predict NRD and trace it to the causing factors, they can take actions to reduce it.  Those actions range from TSM and ITS measures to geometric changes and capacity investments.